What our customers
are saying about
903 Reviews
4.96 Average
I just knew that my client woukd be in good hands , I would not have to worry about the loan process . It would be done efficiently and as easy as possible for my buyer !
Libby S.
MADISON, AL
The experience of buying a house was so much better than the previous time dealing with a lender. The process was smooth and easy to navigate. I felt like I could reach out with questions if I'd ever had any.
Erin R.
MADISON, AL
Kim stayed on top and actually looked out for our best. We appreciate all your help!
Jessica C.
KILLEN, AL
this whole process was extremely frustrating until I found kim moon! He made everything so much simpler and took the pressure off of me and I am forever grateful!
Shelby M.
HAZEL GREEN, AL
Kim Moon is my go-to lender, and I cannot recommend her enough! She has helped my clients through everything from the easiest transactions to the toughest and most complicated ones. She treats every client the way she would want to be treated and always takes the time to explain the process and make sure they feel informed and confident. Kim is knowledgeable, dependable, and truly cares about the people she serves. I am so grateful to have her as a trusted lending partner!
Sarah S.
MADISON, AL
I had the pleasure of working with Kim Moon at FirstBank when I bought my very first home, and now, as a full-time realtor in Huntsville, I continue to trust her with my own clients—and she never disappoints. Kim is more than just a lender; she treats everyone like family. Her knowledge, patience, and genuine care make the entire lending process smooth and stress-free. I’ve seen firsthand how she goes above and beyond to support buyers every step of the way. If you’re looking for someone who truly puts people first, Kim is the one. I can't recommend her enough!
Sarah S.
From the first call, Teresa Schmitt made me feel comfortable and confident in the possibility of completing my home purchase and she quickly provided a course of action. As I engaged with the Kim Moon Group First Bank Mortgage team, I found that they have mastered a balance of professionalism and kindness that you rarely see anymore. Customer service is very difficult to find these days. But from the first call, through countless emails and all the way to closing day, I felt like their number 1 priority and completely trusted in their expertise and their commitment to my successful home purchase.
Donna C.
HUNTSVILLE, AL
From the first call, Teresa Schmitt made me feel comfortable and confident in the possibility of completing my home purchase and she quickly provided a course of action. As I engaged with the Kim Moon Group First Bank Mortgage team, I found that they have mastered a balance of professionalism and kindness that you rarely see anymore. Customer service is very difficult to find these days. But from the first call, through countless emails and all the way to closing day, I felt like their number 1 priority and completely trusted in their expertise and their commitment to my successful home purchase.
Donna C.
Courteous and available for any of our concerns.
Louis R.
HUNTSVILLE, AL
Kim was very responsive and knowledgeable!
Stacia C.
MOULTON, AL
