What our customers
are saying about
346 Reviews
4.97 Average
Lane explained everything very clearly especially to new home buyers who did not know the process. He responded swiftly any time we had a question and never made us feel like we were bothering him when we called multiple times.
Meghan B.
LEBANON, TN
This was the first time my wife and I have purchased a home. Lane was great from the very beginning in explaining the process to us and helping us understand how everything works. From there, Lane followed up with us and stayed in contact with us for several months. When it came time to get the loan, Lane was availible and answered the several, several questions we had. Lane made it very easy to understand and helped out with everything we needed. My wife and I will be sure to recommend Lane to anybody we can.
Ethan B.
LEBANON, TN
Whitney was incredible to work with. So professional, so knowledgeable, so patient, and explaining every step of the way to us. She followed up on every little detail, and her personality is charming. Don't let go of that one, Lane! Regards, Gerard Bertelkamp.
Gerard B.
THOMPSONS STATION, TN
Completely reliable and professional
Jessica S.
LEXINGTON, KY
Lane and his team communicated well throughout the process and the transaction ran smoothly from beginning to end. With a closing date "a little sooner than we like" - it was never an issue - even with an extra little challenge at the end with the seller changing the seller's name on the contract the day before closing. Great Job!!
Mona Martin .
MADISON, TN
Lane provided great updates.
James Hamlett .
NASHVILLE, TN
Lane and Whitney did an outstanding job servicing my client’s loan. They are very knowledgeable about the entire process and made everything seamless. I highly recommend using Lane and team!
Christian Tate Henson .
THOMPSONS STATION, TN
I was completely impressed with their professionalism from start to finish. The customer service was exceptional, as they kept me updated throughout the entire loan process. Overall, my experience with First Bank was outstanding, and I can't wait to do business with them in the future!
Alexis Justiniano .
JACKSONVILLE, FL
You guys just made it really easy!
Jeffrey J.
JACKSONVILLE, FL
Very thorough in walking through the details for a first time homebuyer, and always quick to respond.
Matthew P.
NASHVILLE, TN
