What our customers
are saying about
822 Reviews
4.93 Average
Every single person I worked with from first bank & smith Douglas was very honest and professional my overall experience was excellent
Gary A.
Mount Olive, AL
Great improvements to the online process. Made it very quick and easy. I also appreciated the quick replies to open questions.
William P.
Dadeville, AL
He did a great job!
Samantha Spurlin .
Dadeville, AL
Everyone was very prompt in answering my questions. They made the first time home buying process very easy!
Madison R.
Mount Olive, AL
Clear information and support.
Karen M.
Birmingham, AL
Jason took the time to make sure our mortgage needs were being met every step of the way. He was very helpful, approachable and made us feel like his only client.
Lisa D.
Birmingham, AL
Holli and Crystal were absolutely awesome to work with. They communicated with me every step of the way through the loan process. Both responded promptly to any questions I had and I feel completely confident that my loan is in good hands. I will absolutely recommend First Bank, Holli and Crystal to my friends, family and associates going through loan applications or refinancing.
Pearl W.
Oneonta, AL
There was a few points of confusion and lack of communication
Garrett B.
Bessemer, AL
With the rate increases my client had some challenges. Jason was able to work through this and get him to the closing table
Steve Parker .
Mount Olive, AL
Great customer service and support.😀
Glenn B.
Mount Olive, AL
