What our customers
are saying about
1,110 Reviews
4.94 Average
Great communication
Sherry Conde .
CALERA, AL
David and his team were easy to work with. Responsive on the weekends and answered all my questions.
Benson H.
HOOVER, AL
Everything about the loan process was good except for two thiings. First, during the loan origination process we were promised that we would receive a $1500 contribution towards an HOA establishment fee....except we did not. We were only given half of that. The reasoin sited was that we put too much money down. This was bad business because we were not advised the amount was predicated on the total loan amount. It would not have changed anything had we known that upfront but it would have been more forthcoming. Second, I was advised that FirstBank won't sell our info except to internal FirstBank entities. Most of us don't even want that. I received no less than 10 solicitations the first week after move in from FirstBank advising we are eligible for mortgage loan insurance.....the messages are tricky and can decieve some people. Becuase the BBB or governemtn doesn't stop BS like this, perhaps First Bank can be upfront during the loan process and ask if we are intersted.
M Turner
301-885-7708
Michael T.
HOOVER, AL
My questions were quickly answered. it was easy to enter the information needed to qualify for the loan.
Douglas S.
HANCEVILLE, AL
I recently had the pleasure of working with The Jason Lee Group and I could be more impressed with their exceptional service. from the very beginning, their team demonstrated professionalism, expertise, and a genuine commitment to helping me secure the best mortgage option.
What stood out most was how informative and patient they were throughout the entire process. Jason Lee and his team took the time to explain every detail, ensuring I felt confident and informed at each step. They made my experience seamless and straightforward.
Their responsiveness was also remarkable. Whenever I had questions, they were quick to respond, often going above and beyond to make sure I understood everything.
Overall, I highly recommend The Jason Lee Group for anyone looking for a reliable , knowledgeable, and dedicated mortgage team. If you want a smooth and stress-free experience, this is the group you want on your side!
Ashleigh M.
CALERA, AL
All of our questions were answered in a timely manner. Jason is very knowledgeable and found the perfect loan for us to buy our first home.
Taylor C.
HARPERSVILLE, AL
Jason and his team made the entire process easy - my husband and I didn't get stressed one time during the process. they communicated and kept us informed of the process the entire way. We have purchased 6 houses and this was rhe the easiest process by far. No comparison.
Rebecca B.
TRUSSVILLE, AL
All good except my buyer through he was going to get a $1500 credit bit he only got $700 because his loan amount was lower than expect ed it should have been disclosed up front .
Bonnie Johnson .
HOOVER, AL
David is a wonderful loan officer. He's prompt, responsiv, and knows his business well.
Audra Marshall .
Trussville, AL
They were very helpful in explaining the whole process and communicated with me very well!
Luke D.
ALABASTER, AL