What our customers
are saying about
1,218 Reviews
4.98 Average
Gabe was awesome to work with! He made the process so easy and answered every question I had without hesitation. Would highly recommend this team to anyone!!
Kimberly P.
Soddy Daisy, TN
Great customer service and was there to answer any questions I had with a quick response time. Walked me through the whole process.
Jessica V.
CHATTANOOGA, TN
Sue Ratchford was very enlightening throughout the entire process. I could call her at any time, and she would be very informative about what we needed or could expect. She is probably one of the best persons I have ever dealt with in the financial services sector.
Annette C.
DALTON, GA
Mark Godfrey has always been there when I needed him. He has answered the phone for me any time of the day that I have called. He is truly what customer service should be. I will continue to do business with First Bank as long as he is around!! I also had a lot of dealing with Miss Sue Ratchford. I can’t say enough about Miss Sue. She called me several times to check in and to make sure I didn’t have any questions. She made sure everything was as smooth of a process as it could possibly be. I appreciate everything she done. Thank you to all of the First Bank Team for making this such a seamless process.
David N.
RINGGOLD, GA
The communication level from the different members of the team kept me at ease about the whole process!!
Andress W.
CLEVELAND, TN
Rusty was excellent! It was an enjoyable experience, despite the criminal rates. I believe he helped me get the best rate possible in Biden's America.
I'll be sending referrals his way!
Jonathan C.
SIGNAL MOUNTAIN, TN
Gabe and his team are great to work with. They are always prompt to answer any questions. Works to help you get all the paperwork needed for the loan process . I would recommend this team to anyone that needs a home loan.
Thank you Gabe and Team!!
MARK B.
CHATTANOOGA, TN
Rusty was awesome! My clients were so impressed!
Mike Lane .
CHATTANOOGA, TN
The communication is second to none. Great problem solving. Closes on time, every time.
Gina Shumway .
Cleveland, TN
Gabe and his team were incredibly personable and accommodating. They have competitive rates, answered all of our questions promptly, and made our complicated loan transaction seem easy!
Amalie S.
Cleveland, TN
