How to Protect Your Personal Data When Applying for a Mortgage Online

The process of applying for a home loan has never been easier or more convenient. Getting a mortgage once involved meeting with a lender face-to-face to discuss your options and fill out a loan application. Today, the lending world is at your fingertips, allowing you to submit an online mortgage application from the comfort of your home.

Yet, as more and more people apply for mortgages online, there’s increased concerns about protecting one’s identity from hackers.

Because mortgage lenders receive sensitive information electronically, some identity thieves attempt to intercept emails and online applications to use an applicant’s Social Security number for fraudulent purposes.

The good news is that there are plenty of ways to protect your personal data and keep your identity safe. Here’s a look at four strategies to protect your personal and financial data when applying for a mortgage online.

1. Get a Loan From a Reputable Lender

To ensure the safety of your personal and financial data, only use mortgage lenders that are well-known and trusted. Not to say you “shouldn’t” use a bank that you’ve never heard of, just make sure you do your due diligence before divulging personal information.

Some fraudulent people will set up fake mortgage websites with the intent of getting your information. So before applying for a home loan, confirm that your loan officer or broker is licensed through the Nationwide Mortgage Licensing System and Registry.

Additionally, use referrals from family and friends. If they had an excellent experience with a particular lender or loan officer, you’ll likely have a similar experience.

2. Ask About the Bank’s Security Policy

The truth is, you can only do so much with regard to keeping your personal and financial data safe when applying for a mortgage online. Your mortgage lender has to do its part, too.

Therefore, confirm that your lender will take steps to keep your information safe. Ask to review their privacy and security policy, and don’t be afraid to ask important questions.

For example, who will they share your information with? Does the mortgage lender have a secure portal for uploading documents? Do they use encrypted software when sending emails?

Also, check for the VeriSign logo on the company’s site or a padlock in the address bar. This indicates a secure website. If you can’t find evidence of a secured site, don’t submit an online application.

3. Submit Your Application Over a Secured Network

It’s also important to only submit an online mortgage application over a secured network. Make sure your home’s network is password-protected so that thieves won’t hack into your system.

Never apply for a mortgage (or any loan) over a public network. Since many of these networks aren’t secure, it’s easier for someone to intercept your mortgage application and steal your sensitive information.

4. Be Cautious When Responding to Emails

Although email is fast and convenient for corresponding with your loan officer, it’s not always the safest, so proceed with caution.

Many thieves will send out hundreds of phishing emails with the intent of fooling a percentage of recipients. These fake emails often ask victims to update their personal information and then redirect them to a fake website.

These fake websites are designed to closely resemble legitimate banking sites, so what you believe to be a legitimate email request from your loan officer could be a scam.

To protect yourself, always double-check the sender’s email address before responding to email requests. If you don’t recognize the email address, or if the email appears suspicious, contact your loan officer via phone. When in doubt, deliver requested documents in person.

Final Word

Identity thieves are clever and they know how to trick their victims. However, First Bank Mortgage goes the extra mile to protect your personal data. To learn more about our security policies, and to get started on your mortgage application, give us a call or fill out the contact form today.



Disclosure: Application is required and is subject to underwriting. Not all applicants are approved. Full documentation & property insurance required. Loan secured by a lien against your property. Fees & charges apply and may vary by product and state. Terms, conditions & restrictions apply, so call for details. FirstBank Mortgage provides a variety of loan products with different rates, payments and fees. All loans are subject to credit approval. Products and services offered by FirstBank. FirstBank Mortgage is a division of FirstBank.







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