Memphis - Concourse Ave.


 Mortgage Bankers

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What our customers
are saying about

FirstBank Mortgage
23,284 Reviews 4.96 Average
Everything was broken down and explained if there was something you didn't understand Lydia Smith will explain
Travis T.
Southaven, MS
Lydia was awesome and made this experience a breeze
Jeremy A.
Southaven, MS
Helped make this process a lot easier than expected!
Kirk R.
Olive Branch, MS
Very prompt in giving information. Made us feel like our case was very important. Also broke everything down for us to understand every question better.
Ullunda R.
Olive Branch, MS
I wasn't educated about the process of home ownership so Lydia walked me through the process and explained the different terminology used in the home buying process. She really broke down every step and kept me advised on the dos and don't on my end to keep this transition smooth.
Gwen M.
Robinsonville, MS
Ms. Lydia & her entire team made my experience remarkable considering the obstacles we had to overcome. The service was completely outstanding.
Ronald C.
Conway, SC
Ms. Lydia is very professional and helpful. This is our first mortgage loan and she made it easy for us with the help of her team.
Janice M.
Memphis, TN
Lydia was great with answering every question we had and made our experience easy.
Lemuel M.
Memphis, TN
Great communication and availability from Lydia. Her team members could improve on requesting sensitive documents well in advance instead of demanding a response in a short period of time. Furthermore, communication between Lydia and her team can be improved as well because sometimes messages were not relayed which required documents being duplicated. Overall the process was great but it could be even better if the above suggestions are taken into account.
Kameron L.
Memphis, TN
Prompt communication
Charles Edward T.
Germantown, TN