What our customers
are saying about
36,891 Reviews
4.97 Average
Wes is always responsible in returning calls and emails, making sure the transaction is on scheduled to close per the contract date.
Rusty Ensor .
KNOXVILLE, TN
Wes was always there to answer all my questions and concerns. Customer Service at its best. It is so nice to have someone who is always there to answer questions. This is a difference maker.
Ronald A.
KNOXVILLE, TN
Wes answered a lot of questions we had and helped us figure out a HELOC for down payment on our future home before selling our current home. He responded quickly to our requests and kept us informed.
I suggest continuing to move to an online portal to see what is due and when. It also helps the customer understand if things are on track. We had this with a previous loan company and it is very helpful. The documents can be loaded from our computer and everyone can see them instead of needing to send via email.
Best Regards,
Randy O.
KNOXVILLE, TN
Wes always does The best job for me and my real estate clients !
Stacy Jacobi .
Knoxville, TN
Wes was very helpful throughout the whole process!
Anna A.
KNOXVILLE, TN
I've worked with Wes on a few previous home buys/refi's and I had a great experience. He knows his stuff! He is able to come up with different options to make buying a home possible. Once again, he worked with us closely and personably the whole time it took for us to FINALLY find and buy a home. He is just great!
Leslie A.
KNOXVILLE, TN
The loan process with my clients went very smooth. Wes is friendly and easy to work with. I would recommend him to future clients.
Tonya Weaver .
KNOXVILLE, TN
We have worked with Wes on our previous home buying experience and he continues to make it an enjoyable and easy to understand experience. Thank you Wes!
Stephen A.
KNOXVILLE, TN
Wes is very professional and a pleasure to work with.
Kristy Rucker .
KNOXVILLE, TN
Wes was great in discussing my finance options from the onset. In doing so, we were able to save quite a bit of money by using FirstBank. The process appeared at times to be a chaotic towards the end, more so than usual, but seemed to work itstelf out.
Anthony S.
POWELL, TN
