Mrs White was extremely helpful, informative and patient throughout the entire process. She went beyond the call of duty when I requested changes during the 12th hour. Mrs. White and her team worked over the weekend to ensure that I was able to close on time. I am very thankful for their expertise and commitment to supporting their customers.

Take time out to work with your client

Cecelia’s expertise and professionalism was head and shoulders above what I expected from a loan company. She was able to answer any questions that Marissa and I had and guided us through the trickier portions of the process.

Kim was fantastic. She helped us get the best rate, even down to the last day!

Haley and Kate did an outstanding job communicating with me. They were also very patient and understanding with me as a first timer.

to many lies

Alex is always Great!

Cecilia is the reason this mortgage experience was great! You can can tell she loves helping see people get through these mortgage processes. She makes herself available day or night to answer questions.

Kim and her team worked with us to make the mortgage process effortless. They did all the heavy lifting by sending requests for information by a web based portal that clearly defined each item needed. This allowed my wife and I to be focused on our continuing work/life balance while also keeping up with the timeline pressures of each step of the mortgage. At each step there was a First Bank representative encouraging us, and assisting through the roadblocks and obstacles. I have no doubt that in the hands of the wrong mortgage company we would have not been able to make it through what was required for this transaction to process “approved” and with so little stress through hard moments. We’re thankful for the professional experience and personal methods of support throughout the whole process. Great team, great experience, great result!

The ease of the transaction.