What our customers
are saying about
30,204 Reviews
4.96 Average
Great customer service, prompt responses. This was my first time going through this process and the team was awesome at answering any questions I had, no matter how insignificant they may have been.
Christy M.
CHATTANOOGA, TN
awesome service and very helpful
Jamie H.
RINGGOLD, GA
Zachary Nelson and his team did a great job! Specially, we're so tankful for Zack. He was always available to answer our questions. Also, he replied our emails very quickly and was very friendly. He rocks. Thank you!!!
German A.
OOLTEWAH, TN
I love working with Rusty and Gabe's team! Communication is great and my clients are always happy.
Whitney M Proctor .
HIXSON, TN
Gabe was on top of things and always answered my questions in a timely manner.
Michelle S Glass .
NASHVILLE, TN
Gabe was awesome to work with! He made the process so easy and answered every question I had without hesitation. Would highly recommend this team to anyone!!
Kimberly P.
Soddy Daisy, TN
Great customer service and was there to answer any questions I had with a quick response time. Walked me through the whole process.
Jessica V.
CHATTANOOGA, TN
Sue Ratchford was very enlightening throughout the entire process. I could call her at any time, and she would be very informative about what we needed or could expect. She is probably one of the best persons I have ever dealt with in the financial services sector.
Annette C.
DALTON, GA
Mark Godfrey has always been there when I needed him. He has answered the phone for me any time of the day that I have called. He is truly what customer service should be. I will continue to do business with First Bank as long as he is around!! I also had a lot of dealing with Miss Sue Ratchford. I can’t say enough about Miss Sue. She called me several times to check in and to make sure I didn’t have any questions. She made sure everything was as smooth of a process as it could possibly be. I appreciate everything she done. Thank you to all of the First Bank Team for making this such a seamless process.
David N.
RINGGOLD, GA
The communication level from the different members of the team kept me at ease about the whole process!!
Andress W.
CLEVELAND, TN
