What our customers
are saying about
37,344 Reviews
4.97 Average
Working with Sue Ratchford made the process of purchasing a home a great experience for us. Sue was wonderful to work with and kept us updated through the whole process. Having her show up at our closing was icing on the cake. Who does that? Sue is certainly the GOAT of loan officers in my 30 years in real estate. Thank you Sue, Gabe & Firstbank for helping us and we are so excited about our new home.
Brad F.
DALTON, GA
Gabe and his team are ON TOP of everything! They're also great at creative problem solving and recommendations when you need them
David D.
SIGNAL MOUNTAIN, TN
Communication was excellent
Christy Dodson .
CLEVELAND, TN
Zack was very helpful and informative throughout the entire process and answered all my questions in a way that showed great care and he helped ne feel confident about navigating an unfamiliar process.
Andrew P.
CHATTANOOGA, TN
Gabe and the whole team explained the whole process and helped to answer all my numerous questions. They were prompt in responding, and kept us up to date on what was going on so we were never in the dark throughout the process. They helped us get the best rate we could and I highly recommend them to anyone!
Jeremiah J.
CHATTANOOGA, TN
We had very helpful and timely service. This was our first home buying experience so all of our questions were answered promptly and in detail.
Riya P.
Cleveland, TN
All members of the team were very knowledgeable and experienced. They demonstrated assurance and confidence to me the customer. Even when complications arose, I was in great hands. They provided a satisfying experience.
Charles Z.
Chickamauga, GA
Quick responses, handled everything for me, and very helpful
Morgan C.
Old Fort, TN
My client & I were kept up to date throughout the lending process!
Angela Renee Tumlin .
DAYTON, TN
Best thing about this experience is I got to work with Rust wienk (the hat guy). He was ver patient knowledgeable and helpful throughtout this whole proces. If I had to put in simple words I would say a lot less hassle. 😀
Cyrus A.
CLEVELAND, TN
