What our customers
are saying about
4,012 Reviews
4.97 Average
Derek was great to work with through the mortgage loan process. He presented multiple options, explained the differences to me in detail, and worked diligently to find the best rate and program for me. Once we locked in, he and Saemi kept me well-informed and continued to answer questions All the way through to completion. It was a truly great experience and I highly recommend him.
Rachel S.
CHATTANOOGA, TN
Great team over at FirstBank!
Robert M.
CLEVELAND, TN
Derek was amazing to work with to get this loan done! I had a loan previously that fell through! It was such a a huge relief for Derek to redeem me! It made the sell happen!!!!!! Thank you very much!
Heather S.
DALTON, GA
Buying a home can be one of the most challenging experiences in a person's life, but you and your team made the entire process a pleasure. My husband and I felt supported and confident in our decision to work with you from start to finish.
We were kept well informed throughout the process, and your professionalism was exceptional. Your clear and consistent communication every step of the way made the experience smooth, efficient, and stress-free. In fact, by the end, we found ourselves wondering why we hadn't done this sooner.
Thank you for making what could have been a stressful experience such a positive one.
Margaret B.
LOOKOUT MOUNTAIN, TN
Derek was great at communicating every step of the process with my clients and me making it a great experience!
DeLora M.
KNOXVILLE, TN
M B.
We appreciated his communication and responsiveness as issues came up.
Joseph D.
KNOXVILLE, TN
Very personalized and fast service
Miranda B.
CLEVELAND, TN
Derek took amazing care of our clients. He is extremely responsive, professional , and made the loan process extremely smooth from the initial consultation all the way to the closing table. Highly recommend Derek!
Jordan C.
CHATTANOOGA, TN
Rusty and the whole team is very proactive and great to work with. always very responsive to questions and everything went perfectly at closing
Simon S.
