What our customers
are saying about
4,351 Reviews
4.97 Average
Derek was great to work with through the mortgage loan process. He presented multiple options, explained the differences to me in detail, and worked diligently to find the best rate and program for me. Once we locked in, he and Saemi kept me well-informed and continued to answer questions All the way through to completion. It was a truly great experience and I highly recommend him.
Rachel S.
CHATTANOOGA, TN
We had a pretty unusual situation and Zack gave us his word he would get us to the finish line. It was smooth sailing before turning into a rollercoaster, but he stayed true to his word and we're thrilled to be in our new home. Props to Zack and his whole team!
Alexander U.
HIXSON, TN
Derek was amazing to work with to get this loan done! I had a loan previously that fell through! It was such a a huge relief for Derek to redeem me! It made the sell happen!!!!!! Thank you very much!
Heather S.
DALTON, GA
Gabe was recommended to me by our CFO, Richard Krabbendam. Gabe and his team were very responsive and I knew if I sent an email or text, he would get back to me promptly. His team answered every question we had and were very professional throughout the whole process.
Jon S.
SIGNAL MOUNTAIN, TN
Derek is very knowledgeable and great to work with!
Benjamin K.
HARRISON, TN
Open communication - easy electronic check lists
Leesa L.
CLEVELAND, TN
Derek was absolutely wonderful. He walked my client through the entire process step by step and went above and beyond to assist her every step of the way.
Samuel H.
KNOXVILLE, TN
Dylan V.
Derek was so professional and helpful in every way possible
If we had questions about anything, he walked us through the process
We will recommend Derek and First Bank to our friends and family .
Edra M.
CLEVELAND, TN
Anytime I needed help or an answer, Gabe was able to help .
Dylan V.
OOLTEWAH, TN
