Misty and Pam were the best! Made the entire process fast and easy. Immediate response to questions and pre-approval letters, meticulous communication throughout the approval and closing process. Would definitely recommend this lender (and this team)!
Micheal was always available to answer any questions I had even on the weekends. If he was in a meeting he would send a text letting me know it would get back with us as soon as he could. Great customer service, very personable.
prompt accurate advice and attention
Went the extra mile to assure things were done
Michael did a fantastic job communicating where we were in the process and getting back with us when we had questions. We had some unique circumstances that arose throughout the process and he was always very transparent with us and we could tell he went the extra mile to ensure he always had the correct information for us. We truly couldn't have been happier.
Owens Cross Roads, AL
Courtney was easy to work with knowledgeable and showed a lot of experience great one to work with
Jerry Franklin B.
Misty kept great communication and was very organized throughout the process
Michael Smith was quick to answer questions and worked hard to help us get our new house. We are thankful we were paired with him! 10/10 would recommend using First Bank Mortage!